​​Amandas-Art.uk

Refund policy

Returns

I hope that you are 100% satisfied with your purchase from Amandas-Art.uk but should you not be please contact me within 30 days of receipt for a full refund providing the item is returned in it’s original condition.

NB. This only applies to products purchased via the website and does not cover commissions.


Damaged items

My packaging is designed to ensure that your purchase reaches you in pristine condition but should your item arrive damaged please contact me within 7 days of receipt and I will send out a replacement to you free of charge. (Please retain all packaging for insurance purposes).

NB. This only applies to products purchased via the website and does not cover commissions. Please see commission terms and conditions for information should your commission arrive damaged.​




Commission Ts and Cs


All commission will be subject to a commission agreement to be signed by myself and the commissioner prior to work commencing.


Finished commissions will be shipped with full insurance but should the work arrive damaged please contact me within 7 days of receipt and I will provide a full refund providing all packaging is retained and full details (including photographs) of the damage are provided.

Delivery

I will confirm your order within 24 hours of purchase.

All in stock items will be sent out within 5 days of the order being received.


All items sent by Royal Mail or Parcelforce signed for and insured as standard.


Please remember that delivery around any holiday period can be unpredictable and may take longer than normal.

Delivery cost of an order containing multiple items may vary from the below example pricing dependent on weight, size of packaging required and insurance needed.

Free delivery on all items (except original artwork and commissions).